Voice over Internet Protocol (VoIP): What is it and why your business needs it

As discussed in our last blog post, Voice over Internet Protocol (VoIP) is the term to describe a complete internet telephony service. VoIP systems most commonly use the SIP (Session Initiated Protocol) to send and receive data between endpoints for voice, video conference and media distribution. It provides a wide range of facilities, functions and features that allows you to link your fixed telephony and mobile easily and efficiently. This helps to improve productivity by never missing a call or losing contact.