4,000+
Cases per Year
MICRODESK HAS BECOME SYMETRI
In March of 2022, Microdesk was acquired by Symetri, an Addnode Group company, forming the world’s leading provider of software for the design and make industries.
Support from Experts You Can Trust
Accomplish your business outcomes with support when you need it.
Gain Peace of Mind and Reduce Frustration
We provide the essential tools and expertise needed to achieve your goals daily and in the long run. Our support services allow you to focus on vital aspects of your business, like innovation and customer satisfaction. Whether you’re a small team or a large organization, we tailor our scalable support plans to meet your evolving needs.
Personalized Support for Your Team
Experience unmatched Support with Symetri. We connect you to some of the most knowledgeable experts in the world of computer-aided design. Our support offerings combine the highest quality of service with affordable pricing for an unbeatable value.
Our team of experts will help you enhance your productivity, streamline your workflows, and reduce your downtime. With our tailored support solutions, you will improve your design capabilities, speed up time-to-market, and reduce costs.
9.5
Overall Satisfaction Rating
1 Hour
Average Initial Response Time
Specialized Support Plans
Our specialized support offerings cater to the diverse demands of your industry, spanning data management, manufacturing, and innovation acceleration. Choose a support option and ensure success for your enterprise at every turn.
What Comes with Support
Unlimited chat, telephone, and email support
Unlimited remote assist
Average targeted initial response time of less than an hour
Available Monday-Friday, 8 AM - 5 PM
Installation and licensing assistance to get you running in your software
Technical and workflow issues for partnered and Symetri software - for paid support plans only
How to Reach Support
Our support specialists are software experts with years of industry experience. Please use one of our convenient options below to reach out.
Available Hours: Mon-Fri | 8:00 AM to 5:00 PM
Live Chat
Use our live chat in the bottom right corner of our website.
Email Support
You can email our support team at
techsupport-us@symetri.com.
Call Us
Rather talk on the phone?
Call us at (800) 336-3375.
What Our Clients Are Saying
“Kelsey always finds solutions to our problems and is friendly and easy to work with. I couldn't ask for better support.”
“Best tech support team in the business."
“I was impressed by how quickly I was contacted and sent replies. Thank you very much for the excellent service!!”