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The new learning experience is powered by a new Symetri Connect account!
Step Into Training
Account setup made easy. Start your learning journey today!
Welcome to a powerful new Symetri Client Portal!
To access your courses and begin learning, you'll first need to connect to your new account on our Symetri Client Portal. This quick setup process gives you a personalized login to access our new learning management system now, and other powerful services in the future! Follow the steps below to get started.
Step by Step Instructions
We can't wait for you to try our powerful new learning environment! Enjoy direct access to all of your course registrations, review class content, and join live sessions. Follow these step-by-step instructions to access your new learning portal.
Enroll in a class
Purchase classes on our store or simply browse the catalog if you have a Training Contract.
Bookmark
Symetri Connect
Come back any time to review class content and join your live classes!
Video Instructions
For New Users
For Existing Contract Users
How to Reach Us
If you are having issues with your account setup, please use one of our convenient options below to reach out.
Available Hours: Mon-Fri | 8:00 AM to 5:00 PM
Live Chat
Use our live chat in the bottom right corner of our website.
Email Training
You can email our training team at
training-us@symetri.com.
Call Us
Rather talk on the phone?
Call us at (800) 336-3375.
FAQs
We've invested in upgrading your experience! The new platform gives you new self-service options for class registrations and cancellations. We'll also be introducing access to content outside the live class to enrich your experience and increase the value you get.
Go to your new Symetri Connect portal to access any class you've registered for. Live classes will be held on our new Symetri US CAD LIVE tenant, but your learning portal will host any links needed for training, including the link to CAD LIVE.
No, this is a new Symetri account. In the future we'll expand this account page to access other useful areas like Technical Support. We may choose to integrate other services with this account in the future.
No, you do not. We have all registration records and are currently in the process of transferring these into the new learning platforms. If you have any specific questions about an upcoming class, you're welcome to reach out to our Training Team.
Please use the "Forgot your password?" link to reset your password. Still having issues? Feel free to reach out to our training team for help.
Our website advertises upcoming classes and other helpful information. However, online registration is through your new Symetri account and portal.
Of course! If you prefer to work with our team to discuss training options or if you're interested in a private training engagement, we would love to hear from you. Please reach out to your normal contacts, or fill out the online form and we'll be glad to connect you with our teams.