Symetri

CAD LIVE Connection & IT Requirements Guide

Make sure you have the right IT requirements in place, or you will not be able to fully access CAD LIVE systems!

Live Instructor-led Virtual Education

CAD LIVE is our seamless virtual training platform that allows you to learn from anywhere! It seamlessly replicates the classroom environment in a digital, remote setting, allowing students and instructors to connect from any location.

For uninterrupted connection to CAD LIVE systems during class, please ensure network requirements are met. Otherwise, you may not be able to fully access all of the tools we provide in CAD LIVE. This guide has been prepared to help.

Our Connection Requirements

1. Log in to your Symetri Connect account at https://symetri-us.my.site.com/.

2. Click into the Education environment.

3. Find your live session and click the CAD LIVE link up to 15 minutes prior to start time.

CAD LIVE delivers training through high-performance remote computers. To ensure a successful connection, your network must allow access to the CAD LIVE platform.

  • Destination: sga.cadlive.net
  • Required ports: 3478 and 4503–4509 (TCP and UDP)
  • SSL inspection, proxy services, or web filtering may need to be bypassed for CAD LIVE traffic.

If you experience connection issues, please contact your IT department to verify these settings.

After registering for a course with live sessions, you'll be enrolled in the CLV-001 Introduction to CAD LIVE course to verify your connection to the CAD LIVE environment before training begins.

For our private screen sharing, CAD LIVE initiates a peer-to-peer video stream for the instructor to privately view student screens (when they initiate sharing) using Xirsys.
  • Allow traffic to/from Xirsys.com. In the US, the hosts are ws.xirsys.com and us.xirsys.com.
  • A list of current IP addresses is available on Xirsys TURN Server Cloud - User Documentation.
  • Allow communication for the TURN and STUN protocols, port 3478 (TCP & UDP) and 5349 (TLS).
  • Allow communication via dynamic ports (49152 –65535, TCP & UDP)
We use Teams meetings for CAD LIVE training. And, oh, hey, you're probably on mute.
We recommend starting from the Symetri Connect platform, where you'll find class access details, learning materials, and additional resources to support your training.

Connect with Us!

If you have any questions or would like us to set up a test class for troubleshooting and configuration, please email us at training-us@symetri. We'll be glad to help.

Symetri
800.336.3375 · marketing-us@symetri.com